Giving and receiving kindness
Kindness is a behavior marked by ethical characteristics, a pleasant disposition, as well as concern and consideration for others. It is considered a virtue and is recognized as a value in many cultures and religions.
A description of kindness in a person is intended to imply someone who puts the needs of others before his/her own, avoids confrontations, does favors, gives emotional support, tries to stay out of trouble, and generally acts nicely towards others.
There are many ways in which initiatives in kindness and compassion provide a competitive edge, including:
FOSTERING TRUST WITHIN AN ORGANIZATION
ASSISTING IN TALENT RECRUITMENT
HEIGHTENING EMPLOYEE ENGAGEMENT & COMMITMENT
FUELING LEARNING AND INNOVATION
Kindness can be demonstrated in the workplace through some of the following business practices:
CORE ORGANIZATIONAL VALUES
CORPORATE SOCIAL RESPONSABILITY
DIVERSITY AND INCLUSION
EMPLOYEE AFFINITY GROUPS
PROMOTING HIGH QUALITY SERVICE AND BRAND LOYALTY
IMPROVING BUSINESS PERFORMANCE
Kindness is a key element of corporate values and ideals that shape how an organization is perceived by employees, customers, and others. Many socially responsible companies adhere to a set of well-defined core values that emphasize trust, honesty, integrity, and respect. Kindness is critical to the full expression and embodiment of these values because they are rooted in the ability of people to interact in positive and constructive ways, with confidence and support.
Unkind work environments negatively impact employee productivity and even the smallest incivility can foster a culture of disrespect.
Business case for kindness
a kindness program
The success of our kindness
initiative is bolstered by careful implementation and adaptation as our company and our culture of kindness evolve. Elements of successful kindness programs include:
We have to ensure that it is easy to understand the approach and value of our program; it aligns to and it reflects our core values; we also have to be sure that our mission and goals are communicated to all our team members.
We will apply and promote our kindness program throughout COMO’s full workforce; we have to be consistent with top-down evidence and support in conjunction with bottom-up support and practice.
We will use quantifiable ways to measure success (e.g., baseline measures, metrics, surveys, target goals); included as part of people surveys and in staff exit interviews
Our leadership must be held accountable and responsible for success; model behavior, promote and mentor, correct non-representative behavior, and reward/recognize target behavior.
Our program must adapt with workforce changes, changes to the company strategy, and as expanded innovation and increased staff-generated opportunities occur.
We think inside the box
BUT OUR BOX IS DIGITAL
COMO Global is a company engaged in Research and Development in the Digital Payment World. We think Digital.